Yes. Maggie Atelier offers delivery within the UK. Delivery costs and available options will be shown when ordering.

Please contact Maggie Atelier before ordering from outside the UK so I can check available delivery options and costs for your location.

If you would like to return an eligible item, please contact Maggie Atelier as soon as possible after receiving your order. The item should be unused and returned in its original condition. Full return information is available in the Returns Policy.

Items made specifically to your individual requirements or personalised for you may not be eligible for a change-of-mind return. If there is a problem with your order, however, please contact me and I will be happy to help.

Please contact Maggie Atelier as soon as possible and include photographs of the item and packaging. I will do my best to resolve the issue quickly.

Of course. If you have questions about colours, sizes, materials, custom orders or anything else, please get in touch. I’ll be happy to help.

Maggie Atelier is about creating beautiful handmade pieces with character. Each item is carefully made in Scotland with attention to detail, combining traditional handcraft with modern, timeless design. No mass production — just pieces made by hand, one at a time.

Possibly. Many Maggie Atelier designs can be created in different colours, depending on the design and material availability.

If you see a piece you love but would prefer it in a different colour, please get in touch. If I’m able to recreate the design for you, we can discuss the available colour options together.

As each piece is handmade, not every design will be available for recreation.

No. Maggie Atelier brings together two collections. Our handmade pieces are individually created by me in Scotland, while our yarns, cords and crochet supplies are carefully selected from trusted manufacturers and suppliers. Each product page will clearly state whether an item is handmade by Maggie Atelier or supplied as part of our craft collection.

Maggie Atelier mainly offers ready-made, one-of-a-kind pieces created in small quantities. I love the freedom of experimenting with different colours, textures and designs, so I don’t usually take individual made-to-order requests.

However, if you have something special in mind, please feel free to get in touch. We can discuss your idea together and see if it’s something I can create for you.

Yes. When you purchase a ready-made item from Maggie Atelier, you are purchasing the exact individual piece shown in the listing photos.

As every piece is handmade, even two items made using the same design, colour and materials may have small natural differences. For this reason, each handmade piece is listed separately with its own photographs, allowing you to see the exact item before choosing and purchasing it.

This means you can appreciate the individual details of each piece and choose the one that feels right for you.

Materials vary depending on the design and may include carefully selected cotton cords, yarns, fabrics and quality accessories. Product descriptions will provide more information about the materials used for each individual piece.

Yes. Alongside the Maggie Atelier handmade collection, you’ll find a growing selection of yarns, cotton cords and crochet supplies, carefully chosen for makers and creative projects.

No. Yarns, cords and crochet supplies are sourced from selected manufacturers and suppliers. The brand, fibre content, weight, length and other relevant information will be clearly shown on each product page.

Yes, subject to availability. Available colours will be shown on the product page, and you can mix colours across your order.

Yes. The craft collection will continue to grow, with new yarns, colours, cords and crochet supplies added over time.