Privacy Policy
Last updated: September 2026
Maggie Atelier respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how personal information may be collected, used and protected when you visit the Maggie Atelier website, place an order, contact Maggie Atelier or use services available through this website.
Who Is Responsible for Your Personal Information?
Maggie Atelier is responsible for the personal information collected through this website.
Business name: Maggie Atelier
Business address: 41 Lilybank Wynd Ratho Station Edinburgh EH28 8AQ United Kingdom
Email: contact@maggieatelier.co.uk
Information We May Collect
Depending on how you use the website, personal information collected may include:
- your name
- billing and delivery address
- email address
- telephone number, where provided
- order and purchase information
- information provided through the contact form or by email
- information relating to returns, refunds or customer service enquiries
- technical information relating to your use of the website, where collected through the website platform or cookies
Payment information is processed securely by the payment provider used at checkout. Maggie Atelier does not store your full debit or credit card details.
How Your Information Is Used
Your personal information may be used to:
- process and fulfil your order
- process payments
- arrange delivery of your purchase
- communicate with you about your order
- provide order and shipping updates
- deal with returns and refunds
- respond to questions and customer service enquiries
- maintain appropriate business and transaction records
- prevent or investigate fraud or misuse
- comply with legal, tax and accounting obligations
- operate and improve the Maggie Atelier website and services
Legal Basis for Using Your Information
Personal information is only used where there is a lawful basis for doing so.
Contract – where your information is needed to process your order, take payment, arrange delivery or deal with a return or refund.
Legal obligation – where information must be retained or used to comply with legal, tax or accounting requirements.
Legitimate interests – where information is reasonably necessary to operate, protect or improve Maggie Atelier, provided those interests do not override your rights.
Consent – where your consent is required, for example for certain cookies or marketing communications.
Website and Online Store
The Maggie Atelier website and online store are operated using Webador.
Webador may process certain personal and technical information necessary to provide website, online shop and related services.
Information processed by Webador is subject to its own privacy and security practices.
Payments
Online payments for Maggie Atelier are processed securely through Mollie.
When you make a payment, Mollie may process information necessary to complete and secure the transaction. This may include payment information and certain personal and transaction details.
Maggie Atelier does not store your full debit or credit card details.
Mollie processes payment information in accordance with its own privacy and security policies.
Delivery
Orders are normally delivered using Royal Mail.
Information necessary to deliver your order, such as your name and delivery address, may be shared with Royal Mail or another delivery provider where necessary to fulfil your order.
Only information reasonably necessary to arrange and complete delivery will be provided.
Who Your Information May Be Shared With
Personal information may be shared where necessary with trusted service providers involved in operating Maggie Atelier and fulfilling your order, including:
- Webador, as the website and online store platform
- Mollie, as the online payment provider
- Royal Mail or another delivery provider
- professional, accounting or technical service providers where necessary
- government, regulatory or law enforcement authorities where required by law
Maggie Atelier does not sell your personal information.
How Long Your Information Is Kept
Personal information will only be kept for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting and record-keeping requirements.
Different types of information may therefore be retained for different periods.
Information that is no longer required will be securely deleted or anonymised where appropriate.
Cookies
The Maggie Atelier website may use cookies and similar technologies necessary for the website and online store to function.
Other cookies, such as analytics or marketing cookies, will only be used where appropriate and, where required, with your consent.
Where cookie controls are available on the website, you can use them to manage your preferences. You may also be able to manage cookies through your browser settings.
Marketing Communications
Maggie Atelier will not send you marketing emails simply because you have placed an order.
If an email newsletter or other direct marketing service is offered in the future, marketing communications will only be sent where there is an appropriate lawful basis, including consent where required.
You can unsubscribe from marketing communications at any time.
Your Data Protection Rights
Under UK data protection law, you may have rights relating to your personal information, including the right to:
- request access to personal information held about you
- ask for inaccurate information to be corrected
- ask for your personal information to be deleted in certain circumstances
- ask for the use of your information to be restricted in certain circumstances
- object to certain uses of your information
- request the transfer of certain information where applicable
- withdraw consent where processing is based on consent
These rights depend on the circumstances and are not absolute in every case.
To exercise your rights or ask a question about your personal information, please contact:
Keeping Your Information Secure
Reasonable steps are taken to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Website, payment and other third-party service providers may also use their own security measures to protect information processed through their services.
Links to Other Websites
The Maggie Atelier website may contain links to third-party websites or social media platforms.
Maggie Atelier is not responsible for the privacy practices of external websites. You should review their privacy information when visiting them.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time, for example if Maggie Atelier introduces new services, payment methods or delivery options, or if legal requirements change.
The latest version will be published on this page with an updated date.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Maggie Atelier
Email: contact@maggieatelier.co.uk
Business address: 41 Lilybank Wynd Ratho Station Edinburgh EH28 8AQ United Kingdom
If you are unhappy with how your personal information has been handled, you also have the right to raise a concern with the Information Commissioner's Office (ICO).